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Included · Charges & Tolls

Airport charges, parking, tolls and the congestion charge: included in the price

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The airports charge cars to stop, London charges cars to enter, the Dartford Crossing charges cars to cross. You never see any of it.

Short answer: London's airports charge every car that stops at the terminal, central London charges every car that enters on a weekday, and the M25's river crossing charges every car that crosses. On a cheap quote each of these turns up on the day as "plus the airport fee", "plus parking", "plus the toll". On ours they are already in the number.

What the charges are

ChargeTypical amountWhen it appliesOur price
Heathrow terminal drop-offabout £6 to £7 per visit, 10-minute limitAny car stopping at a terminal forecourtIncluded
Gatwick, Stansted, Luton drop-off zonesabout £5 to £7, 10 to 15 minutesTerminal forecourts; free drop-off is in a car park a bus ride awayIncluded
Short-stay parking for meet and greet£5 to £15 depending on airport and timeEvery arrival where the driver meets you in the hallIncluded
London congestion chargedaily charge for cars in the central zone, weekday and weekend charging hoursJourneys touching the central zone in charging hoursIncluded
ULEZdaily charge for non-compliant vehicles across Greater LondonOur fleet is compliantNot applicable
Dartford Crossing (Dart Charge)per crossingKent and Essex routes on the eastern M25Included
Other tolls (e.g. M6 Toll, Silvertown/Blackwall tunnels)per useLong-distance and east London routesIncluded when the route uses them

Amounts change from year to year; the point is that they are the operator's problem, not yours. Confirm the current airport figures on the airports' own sites if you are driving yourself.

Why the cheap quote leaves them out

A driver on a £45 Heathrow job who pays £7 to stop at the terminal, £10 to park for meet and greet and £18 to enter central London has spent most of the fare before moving. So the cheap operator either adds them on the day, avoids them by asking you to walk to a free car park with your cases, or skips the meet and greet altogether. We would rather quote the real number once. The full breakdown is in airport transfer prices explained.

Frequently asked questions

Do you add the Heathrow drop-off charge?

No. Heathrow's terminal forecourt charge, and the equivalents at Gatwick, Stansted and Luton, are included in every quote for those airports.

Is the congestion charge included?

Yes. Journeys that start, end or pass through the central London congestion charge zone during charging hours include it in the fixed price. ULEZ is not an issue for our vehicles.

What about the Dartford Crossing?

Included on any route that uses it, for example Kent and south Essex to Stansted or Heathrow via the M25.

Does the driver pay to park for meet and greet?

Yes, and it is included. The driver uses the short-stay car park to meet you in arrivals; you are not asked for the ticket.

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